Privacy Policy

At LevelTShirts.co.uk, we are committed to respecting and protecting your privacy. We understand the importance of safeguarding your personal information and take every necessary step to ensure it is collected, used, and stored responsibly. Whether you're simply browsing our website or placing an order, your data security is our priority.

Information We Collect

We may collect and process the following types of information:

Personal Information: Such as your name, billing and shipping address, and email address.
Payment Details: Including credit/debit card information, bank transfer details, and payment preferences (collected securely via third-party gateways).
Order and Browsing Data: Including order history, items viewed, cart activity, and IP address for analytics and service improvement.

How We Use Your Information

The data we collect is used for legitimate business purposes and to provide you with the best possible service, including:

Order Fulfilment: To process, dispatch, and deliver your orders accurately and efficiently.
Customer Support: To handle any enquiries, returns, or order-related issues.
Marketing Communications: To send you updates about new products, offers, or promotions (only if you’ve opted in).
Website Improvement: To analyse customer behaviour and enhance our website’s performance, usability, and relevance.

We will never sell or rent your information to third parties, and we only share data with trusted partners when necessary to complete your order (e.g., courier services or payment processors).

Data Security

We are dedicated to keeping your information safe and secure. All personal data is stored on secure servers, and all transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.

Only authorised team members at LevelTShirts.co.uk have access to your data for the purposes of fulfilling your orders and providing customer service. We comply fully with the UK GDPR (General Data Protection Regulation) and Data Protection Act 2018.

Cookies

To improve your online shopping experience, our website uses cookies. Cookies are small text files stored on your device that help us remember your preferences and track your activity.

Cookies enable us to:

Recognise returning visitors and save preferences.
Analyse website usage to improve layout, design, and content.
Recommend products based on previous activity.

You can control or disable cookies through your browser settings. Please note that restricting cookies may affect some features and functionality on our website.

Third-Party Links

Our website may occasionally contain links to other websites. These third-party sites have their own privacy policies, and we are not responsible for the content or data handling practices of external websites. We recommend reviewing their policies before sharing any personal information.

Your Rights

As a user of our website, you have the following rights under UK data protection law:

Access: You can request details about the personal data we hold about you.
Rectification: You can ask us to correct or update inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data (subject to legal obligations).
Objection: You can opt-out of marketing emails at any time by clicking the unsubscribe link included in every message.
Data Portability: You can request a copy of your personal data in a commonly used format.